Last updated: 9 September 2026. The rules for using SYNC. Governed by the law of Victoria, Australia.
SYNC is a dating app for gay, bi and queer men, operated from Melbourne, Australia by Diarmuid Dunne. These terms are the agreement between you and us for your use of the SYNC website and app.
By creating an account or using SYNC, you agree to these terms and to our Privacy Policy. If you don’t agree, don’t use SYNC.
SYNC is strictly for adults. You must be 18 or older to have an account, and by creating one you confirm that you are.
We ask for your date of birth at sign-up and check your age on our servers. If the date of birth you give makes you under 18, you’re blocked and no profile is created. We may also ask you to verify your age or identity later, and we may suspend an account where we can’t satisfy ourselves that the person behind it is an adult.
Giving us a false date of birth to get onto SYNC is a breach of these terms and will get the account removed.
Your account is yours and you’re responsible for what happens on it. Keep your password to yourself. Don’t share an account, don’t create one for someone else, and don’t run more than one account — duplicates get removed.
You can delete your account at any time in Settings. There’s a cooling-off period during which your profile is hidden and you can change your mind; after that it’s permanent. Your messages are anonymised rather than deleted, so the other person’s conversation isn’t broken — the Privacy Policy explains this in full.
Two things about the product are commitments, not marketing:
Beyond those, SYNC is provided as it is. We’re a small operation, features change, and we don’t guarantee the service will be uninterrupted or error-free. Nothing in this paragraph limits the rights you have under the Australian Consumer Law — see section 13.
You own your content. By posting it on SYNC you give us a non-exclusive, royalty-free licence to store, copy, display, back up and moderate it, only so far as we need to in order to run the service and keep it safe. That licence ends when the content is deleted, except for copies we’re required to keep for legal or safety reasons. We don’t claim ownership of your photos, your bio or your messages, and we won’t use them to advertise anything.
You’re responsible for what you post, and you confirm you have the right to post it. Don’t post anyone else’s photos or private information without their agreement.
Our Community Guidelines go into more detail, and they form part of these terms.
Every photo uploaded to SYNC goes through automated image moderation, and reports from users are reviewed by a person. Child sexual abuse material means the account is suspended immediately and permanently. We preserve the evidence without viewing or sharing it, and report it to Australian law enforcement with the account and technical details we’re required to provide. Images flagged as suspected child abuse material are never displayed in our moderation tools.
You can block and report any user from their profile or from a chat. Reports go to a moderation queue and are reviewed. We may remove content, suspend or ban accounts, and pass information to law enforcement where we’re required to or where it’s necessary to prevent serious harm.
SYNC introduces adults to each other. We don’t run background checks, and we can’t verify that people are who they say they are. What happens when you meet someone is between the two of you. Use your judgement, read our Safety Centre, and tell someone where you’re going.
The AI Wingman isn’t available during the beta. If we switch it on, it will only make suggestions. That’s all it does. It isn’t advice, it isn’t a person, and it isn’t us taking part in your conversation. What you say and what you do with a suggestion is your call, and the outcome is yours too. You’ll be able to turn it off in Settings.
SYNC is currently free. We don’t take payments, and we don’t collect card details.
If we introduce paid features, we’ll set out the price, the billing period and how to cancel before you’re charged, and we’ll update these terms first. Any subscription bought through the App Store or Google Play is also subject to Apple’s or Google’s terms and their refund process.
How we handle your personal information is set out in our Privacy Policy, which forms part of these terms. We follow the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles. Information about your sexual orientation is sensitive information under that Act and we treat it accordingly.
We can suspend or remove your account if you break these terms or our Community Guidelines. Where it’s reasonable to, we’ll tell you why and give you a chance to respond. For serious matters — child sexual abuse material, threats, or anything that puts someone in danger — we act immediately and without notice.
If you think we’ve got it wrong, email legal@syncdatingapp.com and we’ll review it.
You can close your account at any time, for any reason.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). Nothing in these terms excludes, restricts or modifies any of those guarantees, or any other right or remedy you have under a law that can’t be contracted out of. If anything here conflicts with that law, that law wins.
Where our liability can lawfully be limited, and to the extent the law allows, our liability for a failure to comply with a consumer guarantee is limited to re-supplying the service or paying the cost of having it re-supplied.
Otherwise, and again only to the extent the law allows: we aren’t liable for what other users say or do, for the accuracy of what anyone puts on their profile, for what happens when you meet someone, or for indirect or consequential loss. We are of course responsible for our own conduct, and for meeting the obligations we’ve set out in this document and in the Privacy Policy.
Tell us first. Email legal@syncdatingapp.com, or privacy@syncdatingapp.com for anything about your personal information, and we’ll work through it with you.
For safety problems — harassment, threats, image-based abuse, or someone you think is under 18 — use the report button in the app or email abuse@syncdatingapp.com. If you’re in immediate danger, call 000 first.
If it’s a privacy complaint and you’re not satisfied with our answer, you can take it to the Office of the Australian Information Commissioner at oaic.gov.au. If it’s online abuse and we haven’t dealt with it, you can report it to the eSafety Commissioner at esafety.gov.au/report. Nothing in these terms stops you from going to a regulator, an ombudsman or a court.
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and of the courts that hear appeals from them.
If you’re a consumer somewhere else, this doesn’t take away any protection you have under the mandatory law of the country you live in.
We’ll tell you before we make a material change, by email or in the app. If you keep using SYNC after the change takes effect, you’re accepting it. If you don’t want to, you can close your account.
Legal queries: legal@syncdatingapp.com
Privacy queries: privacy@syncdatingapp.com
Safety reports: abuse@syncdatingapp.com
SYNC is operated from Melbourne, Australia.